Frequently Asked Questions

Monday to Friday from 9:00 am to 3:00 pm.

Valid Identification card & three copies of 2×2 pictures.

It will depend upon the kind of Loan as stated in our Services Portion, in addition to the list, the following are the basic requirements: Valid Identification card, Tax Identification Number; three copies of 2×2 ID pictures.

Yes, Maximum Deposit insurance of each depositor is php. 500,000

Yes, each individual customer’s account is insured by the bank to an acceptable insurance company.

Yes, provided that the depositor is a permanent resident of the bank’s area operation (Luzon) and have submitted the required documents in opening an account.

Prior to the interview using the Information and Communication Technology (ICT).